Dear Client, Please pay close attention: Your payments will only be accepted if you use the account information listed on the RA Money Bells Global Research Services Private Limited website. We do not accept payments to any other accounts. Money Bells is only liable to provide services for amounts received in its designated account. Always make payments based solely on the information available on the company’s official website. If any representative requests personal payment details, please report this to the contact number provided on the website or email us at [email protected]. In such cases, the company will not be responsible for any transactions made.Do not share your DEMAT account details (such as User ID and password) with anyone, as this may lead to financial fraud. Additionally, please note that Research Analyst Money Bells will not provide any kind of Algo or Account Handling Services.प्रिय ग्राहक, कृपया ध्यान दें: आपके भुगतान केवल तभी स्वीकार किए जाएंगे जब आप RA मनी बेल्स ग्लोबल रिसर्च सर्विसेज प्राइवेट लिमिटेड वेबसाइट पर दी गई खाता जानकारी का उपयोग करेंगे। हम किसी अन्य खाते में भुगतान स्वीकार नहीं करते हैं। मनी बेल्स केवल अपने निर्दिष्ट खाते में प्राप्त राशि के लिए सेवाएं प्रदान करने के लिए उत्तरदायी होगा। हमेशा भुगतान केवल कंपनी की आधिकारिक वेबसाइट पर उपलब्ध जानकारी के आधार पर करें। यदि कोई प्रतिनिधि आपसे व्यक्तिगत भुगतान विवरण मांगता है, तो कृपया इसे वेबसाइट पर दिए गए संपर्क नंबर पर सूचित करें या हमें [email protected] पर ईमेल करें। ऐसी स्थिति में, कंपनी किसी भी लेन-देन के लिए जिम्मेदार नहीं होगी। अपने डीमैट खाता विवरण (जैसे यूजर आईडी और पासवर्ड) को किसी भी व्यक्ति के साथ साझा न करें, इससे वित्तीय धोखाधड़ी हो सकती है। इसके अतिरिक्त, कृपया ध्यान दें कि रिसर्च एनालिस्ट मनी बेल्स किसी भी प्रकार की एल्गो या खाता हैंडलिंग सेवाएं प्रदान नहीं करता है।

Redressal System

Redressal System

Compliant Redressal and Scores.

If You Have a Grievance, You can reach out to our Support Team  for assistance.

Details of designation Contact Person Name Address where the physical address location Contact No. Email-ID Working hours when complainant can call
Customer Care Mr.Ishan Khandelwal D-1-C 1124, Gali, No:-1 Ratiya Marg Sangam Vihar South Delhi-110080.  +91-8588-084-109 [email protected]

Mon-Fri

09AM – 05 PM

Head of Customer Care Mr.Ishan Khandelwal D-1-C 1124, Gali, No:-1 Ratiya Marg Sangam Vihar South Delhi-110080. +91-8588-084-109 [email protected]

Mon-Fri

09AM – 05 PM

Compliance Officer Mr.Sagar Goel D-1-C 1124, Gali, No:-1 Ratiya Marg Sangam Vihar South Delhi-110080. +91-9971-061-597 [email protected]

Mon-Fri

09AM – 05 PM

CEO Mr.Sagar Goel D-1-C 1124, Gali, No:-1 Ratiya Marg Sangam Vihar South Delhi-110080. +91-9971-061-597 [email protected]

Mon-Fri

09AM – 05 PM

Principal Officer Mr.Sagar Goel D-1-C 1124, Gali, No:-1 Ratiya Marg Sangam Vihar South Delhi-110080. +91-9971-061-597 [email protected]

Mon-Fri

09AM – 05 PM

Client Grievance Redressal Policy

We understand that client concerns may arise due to miscommunication, lack of clarity, or deviations from expected service standards. Such issues may result from limitations in resources or gaps in delivering the desired level of service.

At Money Bells Research Analyst, we are dedicated to resolving grievances with utmost diligence and transparency. Our aim is to address all client concerns within 21 working days from the date they are reported, ensuring a resolution process that fosters trust and confidence in our services.

⇒ Clients can seek clarification on their queries and have the right to lodge a complaint in writing, verbally, or over the phone. They can reach out to the Client Servicing Team via email at support@moneybells.in. Alternatively, investors can call +91-9811532346 for assistance.

⇒A letter can also be written with their query or complaint and posted to the following address: D-1-C 1124, Gali No. 1, Ratiya Marg, Sangam Vihar, South Delhi, DL 110080, India.

⇒Clients can contact the research analyst at support@moneybells.in if they do not receive a response within 10 business days after reaching out to the Client Servicing Team. They can anticipate a reply from the research analyst within 10 business days of their inquiry.

⇒If you are not satisfied with our response, you have the option to escalate your grievance. You can file a complaint with SEBI through their SCORES platform at http://scores.gov.in or by writing to any SEBI office. Additionally, you can utilize the SCORES mobile application, which is available for download on the Google Play Store: SCORES Mobile App.

For unresolved issues, you may access the Online Dispute Resolution (ODR) Portal, which facilitates dispute resolution through conciliation and online arbitration, at https://smartodr.in/.

For more details, please refer to SEBI Circular No. SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 dated July 31, 2023, regarding “Online Resolution of Disputes in the Indian Securities Market.”